Shipping policy

Shipping Information

At ZephyrChime, we strive to deliver your fashion essentials with care and efficiency. Please review our shipping policy below for details about order processing and delivery.

Standard Shipping

We currently offer Standard Shipping for all orders. Shipping fees are calculated at checkout based on your location and order weight.

  • Processing Time: 1-3 business days
  • Delivery Time: 5-10 business days after dispatch
  • Tracking: All orders include tracking information

Shipping Destinations

We ship worldwide to most countries. During checkout, you'll be able to see if we deliver to your location.

Order Processing

Orders are processed Monday through Friday, excluding public holidays. Orders placed after 3PM EST will be processed the next business day.

Shipping Restrictions

Some destinations may have import restrictions or additional customs fees. These charges are the responsibility of the customer and are not included in our shipping fees.

Delivery Issues

If you experience any problems with your delivery, please contact our customer service team through the website contact form. Include your order number and tracking information for faster assistance.

Returns & Exchanges

For information about returns or exchanges, please refer to our separate Returns Policy page.

Note: Shipping times are estimates and may be affected by factors beyond our control, including customs processing and local delivery services.

@2025
ZephyrChime